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Support Options Support Overview Platinum Support Gold Support Standard Support Online Support Implementation Services Consulting Services |
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| Because there is no hardware or software to install, docuMAPTM customers can forego lengthy technology implementations and focus instead on customizing the asset and project management solution to support their unique business processes. | Customers may choose to implement
the docuMAPTM solution
themselves using
docuMAP’sTM Rollout
Guide. docuMAPTM also
offers affordable implementation services through a variety of Certified
and Alliance Partners, as well
as our own professional services staff. Unlike conventional enterprise
software solutions, we can have you up and running immediately. |
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Business process reviewReview and analyze current asset and project management, document and information storage and retrieval processes. |
Customization of docuMAPTM Quickly and easily customize docuMAPTM to match existing or newly-defined business processes. |
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| Training Because docuMAP’sTM Web interface is so easy to use, only minimal user training is required. However, docuMAPTM does offer free online training for any customer who wishes it. The sessions are held through the Internet, conveniently allowing you to participate right from your office. |
Support Free, ongoing customer support is available to assist you with your organization setup, Administrator functions, or general user questions. Additional support options are available to meet your business needs. |
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Real Time Boss, Incorporated. All rights reserved. |